Terms & Conditions
PRODUCTS
We make every effort to display as accurately as possible the colours, features, specifications and details of the products available on the website, however we cannot be held responsible for inaccuracies or errors. All products are subject to availability, and we cannot guarantee that items will be in stock. Please contact us if you have any questions about the item before ordering,
ORDERS
We accept orders via the following methods
1. Website
2. Telephone
3. Email
4. Via your sales representative
5. Via online chat facility
You will receive an order confirmation once your order is placed, Please let us know of any amendments to send these too.
DELIVERIES
Order before 12 noon for same-day dispatch, for deliveries to Mainland UK & Northern Ireland. Any urgent orders required after this time please call us and we will do our best to accommodate. (orders placed Monday - Friday Excluding Bank Holidays)
Mainland UK – No Minimum order fee £10.00 carriage applied. Delivery is usually within 24 hours depending on location.
Orders to Southern Ireland – Minimum order £1,000 delivery included (no back orders permitted) Orders for Ireland need to be submitted by Thursday and will then be dispatched the following Monday.
Orders to Northern Ireland – Orders with a value greater than £500 will be delivered free of charge. Orders below this value will have a delivery charge of £35.00 applied to the order. Delivery times are approx 2-5 days
Please note all polyplastic windows and Skypod's are excluded from free delivery.
Customers are welcome to collect, Please let our team know and we can arrange to get your order ready for collection from our warehouse.
COLLECTIONS
Orders can be collected within 2 hours of placing the order, Collections are available from our Uttoxeter warehouse, between 10:30am and 6pm , Please let our team know if you would like to collect from us.
PRICES
All prices quoted are exclusive of VAT.
VAT will be applied at the standard rate.
Our VAT Number is GB918310342.
LOYALTY POINTS
Points are awarded for orders placed online and via the app only
Points are awarded for every £1.00 spent online and =1p
Points carry no monetary value and cannot be transferred to other accounts
Loyalty points reset on 31st December every year and cannot be carried over
Our full terms and conditions can be viewed here : Full Terms and Conditions